Good If You...

  • Manage a Variety of Accounts Including Checking, Savings and Loans
  • Want Balance or Transaction Information Fast
  • Need to Bank via a Phone Call
  • Don’t Have a Smartphone, But Still Bank on the Go


  • FREE Services Available 24/71
  • Review Balance and Transaction Information
  • Transfer Funds or Make Loan Payment via a Toll-Free Phone Call

Telephone Banking (First Connections)

Give us a call at 800.381.3262 or 731.286.5064. You’ll be able to use your voice or your phone’s keypad to:

  • Get information on an existing account
  • Transfer funds between accounts or make a loan payment
  • Report a lost or stolen Debit Card
  • Speak with a representative during business hours

Text Banking (SMS)

Once enrolled, send us a text message to 32858 with one of the following commands to receive an instant response:

  • B – For current balance information
  • H – Review a list of recent transactions (i.e., account history)
  • C – Review the list of text commands
  • L – Get the link for mobile-friendly Online Banking
  • HE – Get help with Text Banking
  • S – Deactivate & unenroll for Text Banking
24/7 Telephone Banking

Call 24/7 Telephone Banking



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Telephone Banking

  • Get Account Balances
  • Review List of Recent Transactions
  • Transfer Funds Between Accounts
  • Make Loan Payments

Online Banking

  • Get Account Balances
  • Review List of Recent Transactions
  • Transfer Funds Between Accounts
  • Make Loan Payments
  • Issue Bill Payments
  • Find a Nearby Location

Mobile Apps

(Apple & Android)1
  • Get Account Balances
  • Review List of Recent Transactions
  • Transfer Funds Between Accounts
  • Make Loan Payments
  • Issue Bill Payments
  • Find a Nearby Bank Location
  • Make Mobile Deposit
  • Make Loan Payments
  • Zelle: Peer-to-Peer Money Transfer

1 There are no bank charges for this service. However, there may be charges associated with text messaging and data usage on your phone. Check with your wireless phone carrier for more information. 2 Fees may apply.

Out-of-Band Authentication SMS Text Message Terms of Use. 1. Your wireless carrier's standard messaging rates apply to SMS correspondence. FirstCNB does not charge for any content; however, downloadable content may incur additional charges from your wireless carrier. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside of our control. All charges are billed by and payable to your Wireless Carrier. Supported carriers include: AT&T®, T-Mobile®, U.S. Cellular®, Sprint®, Verizon Wireless®, MetroPCS®, Cricket Wireless® and others. 2. You represent that you are the owner, or authorized user of the wireless device you use to receive the service, and that you are authorized to approve the applicable charges. 3. We will send you a message only once, and only with your explicit agreement as indicated by your continuation of the process flow. 4. We will not be liable for any delays or failures in your receipt of any SMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS message services are provided on an AS IS, AS AVAILABLE basis. 5. Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier's name, and the date, time, and content of your messages and other information that you may provide. We may use this information to contact you and to provide the services you request from us, and to otherwise operate, develop, and improve the service. Your wireless carrier and other service providers may also collect data from your SMS usage, and their practices are governed by their own policies. We will only use the information you provide to the service to transmit your text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the service, you agree to provide accurate, complete, and true information. 6. The service as well as the content and materials received through the service are proprietary to us and our licensors, and is for your personal, non-commercial use only. You shall not damage, impair, interfere with, or disrupt the service or its functionality. 7. If you have any questions, e-mail

You can also text the word HELP to 32858 to get additional information about the service. If you receive a message from us unexpectedly, you can text the word STOP to 32858. We do not charge for help or info messages; however, your normal carrier rates apply.