Mortgage Loan Originator - Real Estate Department - Middle Tennessee Region

Position Description: Interview applicants for all types of real estate loans, work-up credit packages and coordinate closings. Considerable tact and judgment is essential. Work involves detail documentation and complex operations. Timeliness of work crucial to meet deadlines. Represent the Bank in a friendly and professional manner. Prefer good working knowledge of other Bank products/services in order to effectively cross sell services and make referrals to other areas.

Qualifications: Requires the ability to communicate with customers one on one in a friendly/courteous manner. Excellent customer and employee relationship skills, knowledge of Bank products, team worker, problem solving skills and strong computer skills. Good organizational skills are required. Ability to work with minimum supervision is desired. Experience in lending and real estate transactions is preferred.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm. Ability to meet deadlines is crucial. Team atmosphere. Offices are located in Cool Springs, Franklin and Spring Hill.

Wage Level: Negotiable base plus commission (commissions are paid monthly)

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Oakland Financial Center - Oakland, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual purpose role supporting both customer relationship development and transaction processing.  The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 6:00 pm.

Wage Level: $14.00 to $15.00
Wage Level: $15.00 to $17.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Jackson Financial Center - Jackson, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual purpose role supporting both customer relationship development and transaction processing.  The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm.

Wage Level: $14.00 to $18.60

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Loan Administrative Assistant - Martin Financial Center - Martin, TN

Position Description: The responsibility of the Loan Administrative Assistant is to assist Loan Officer(s) in the processing of new loans, renewals and other customer relationship needs. It is the Loan Administrative Assistant’s responsibility to represent the bank in a friendly and professional manner. Considerable tact and judgment is essential. The job will include document processing and routine tasks that may involve confidential and/or sensitive information. Work involves detailed documentation and complex operations. Timeliness of work is crucial. Embrace and implement “Welcome Home” experience as you interact with external and internal customers.

Qualifications: Knowledge of Excel and Word programs are necessary. Working knowledge of Bank’s loan processing function, Bank’s general ledger system and budget process. Excellent customer centric skills are necessary. Good organizational and administrative skills and ability to prioritize time required to complete multiple tasks.  Ability to handle sensitive information discreetly. Ability to handle repetitive tasks with accuracy. Must possess good problem solving skills. Previous lending experience preferred.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm. Ability to meet deadlines is crucial. Team environment.

Wage Level: $14.00 to $17.31 plus incentive compensation plan

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Disclosure Specialist - Real Estate Department - Dyersburg, TN

Position Description: Duties include preparing early disclosures and re-disclosures on all mortgage loan types. Prepare loan closing packages, coordinate loan closings with attorneys and third party closing agents. Verify accuracy of loan and application documents. Disburse loan proceeds (on-line entry and wire transfers). Ship closed loan packages to respective investor. Send post-closing documents to investor and process suspense items. Other duties deemed necessary.

Qualifications: A minimum of three to five years of loan processing experience preferred and one to two years of real estate documentation and closing experience preferred. Requires knowledge of bank’s loan policies and procedures. Must be self-motivated, resourceful, creative and attentive to detail. Basic organization, multi-tasking, and problem solving skills are needed along with the ability to work well and remain calm under pressure and meet deadlines. Ability to organize and analyze loan document information, title opinions and commitments. Must have strong computer skills. 

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm. Timeliness of work is crucial to meet deadlines. Team atmosphere.

Hourly Wage Level I: $14.00 to $17.00 plus incentive plan
Hourly Wage Level II: $17.01 to $22.00 plus incentive plan

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Traveling Customer Service Associate - Southwest Region - Financial Centers in Fayette, Shelby, & Tipton Counties

Position Description: Serves in key sales role to match the Bank’s products/services with customer’s needs. Recognizes customer’s needs for additional products/services and makes timely and appropriate referrals. Entrusted with handling cash, providing “Welcome Home” experience to customers, and properly processing transactions. Exercise some independent judgment under moderate supervision.

Must demonstrate the ability to communicate with customers one on one in a friendly/courteous manner.  Must handle challenging situations in a professional manner and make it obvious to the customer that assisting him/her is of the most important priority.

Qualifications: Excellent customer/employee relationship skills, team worker, problem solving skills and basic computer skills. A minimum of two years customer service experience is preferred.

Working Conditions: Available to work as needed, up to 40 hours per week, Monday thru Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 6 pm.

Wage Level I: $13.00 - $15.00
Wage Level II: $15.01 - $17.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Nolensville Financial Center - Nolensville, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 6:00 pm.

Wage Level I: $15.00 to $17.00
Wage Level II: $17.01 to $19.00
Wage Level III: $19.01 to $21.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Accountant I or Accountant II - Controller Department - Dyersburg, TN Main Office

Position Description: Primary duties for the position consist of payroll processing, accounts payable processing, balancing/reconciliation/analysis of various general ledger accounts and transactions on daily, weekly, or monthly basis, preparing various month end accounting reports for internal management purposes and preparing various external financial reports for tax or regulatory purposes.  Cross train as backup for various Controller functions. 

Qualifications: A bachelor’s degree in accounting or minimum of four years accounting or bookkeeping experience is required; experience with payroll processing is required.  Strong skills in computer navigation, Microsoft Excel and reasoning/analytical skills are required.  Other required skills include ability to work independently, working knowledge of cost accounting concepts, strong attention to detail, general understanding of overall banking transactions, general accounting knowledge and reconciliation processes. Experience in other Microsoft applications is preferred. Ability to prioritize time required to complete multiple tasks.  Ability to handle sensitive information discreetly and meet required deadlines is crucial.  

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm. Ability to meet deadlines is crucial. Overtime could be required on occasion to meet certain month end and quarter end deadlines.

Wage Level I: $17.00 to $19.23
Wage Level II: $19.23 to $26.44

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Human Resources Generalist - Human Resources Department - Dyersburg, TN Main Office

Position Description: Administers the day-to-day aspects of the base HR functions. Manages FMLA, short term and long term disability programs. Assists with initial phases of recruiting, processing applications, screening applicants and performing background checks. Coordinates recordkeeping, assist with HRIS data enter and other HR vendor data entry, monthly audit BCBST health/dental/vision insurance status, prepare & communicate new hire onboarding schedules, participates in onboarding process, serves as secretary of Retirement Committee, completes salary and benefit surveys, and assists with bank’s United Way’s teammate giving program.

Qualifications: A degree in HR related field or business administration or a similar concentration is preferred but not necessary. Strong skills in Microsoft Excel and Word are required.  Ability to prioritize time required to complete multiple tasks.  Ability to handle sensitive information discreetly and meet required deadlines is crucial. Professional demeanor including appearance is a must. Willing to attend educational, career advancement programs.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm.

Timeliness of work is crucial to meet deadlines. Team atmosphere.

Wage Level I: $38,625 to $45,069 plus incentive
Wage Level II: $45,551 to $56,821 plus incentive

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Martin Financial Center - Martin, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 6:00 pm.

Wage Level I: $14.00 to $15.00
Wage Level II: $15.01 to $17.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Full-Time Customer Service Associate - Bartlett Financial Center - Bartlett, TN

Position Description: Customer Service Associate (CSA) is entrusted with handling cash, providing amazing service to customers, and properly processing transactions. Recognizes customers’ needs for additional products/services and makes timely and appropriate referrals. Provides “Welcome Home” experience to customers and teammates.

After approximately 6 months goal is for teammate to be promoted to Financial Experience Specialist. The Financial Experience Specialist (FES) serves in a dual-purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience or similar experience is preferred.

Working Conditions: Available to work Monday thru Thursday 7:45 am to 5:00 pm; Friday 7:45 am to 6:00 pm.

Wage Level I: $14.00 - $15.00
Wage Level II: $15.01 - $17.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Newbern Financial Center - Newbern, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm.

Wage Level I: $12.00 to $15.00

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Financial Experience Specialist (FES) - Spring Hill Financial Center - Spring Hill, TN

Position Description: The Financial Experience Specialist (FES) serves in a dual-purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.

Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.

Working Conditions: Available to work Monday thru Thursday; 8 am to 5 pm; Friday 8 am to 6 pm.

Wage Level I: $14.00 - $15.00
Wage Level II: $15.01 - $17.00

Interested candidates should submit a resume tocareers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

Commercial Loan Processor - Loan Operations - Dyersburg, TN

Position Description: Duties include assisting Lenders and Loan Coordinators in the processing and preparing of new loans, renewals and other loan related needs. Coordinate and schedule loan closings. Verify accuracy of loan documents. Perform other duties as deemed necessary. Requires considerable tact and judgment; knowledge of bank’s loan policies and procedures.

Qualifications: A minimum of three to five years of loan processing experience preferred and one to two years of real estate documentation and closing experience preferred. Must be self-motivated, resourceful, creative and attentive to detail. Basic organization, multi-tasking, and problem solving skills are needed along with the ability to work well, remain calm under pressure, and meet deadlines. Ability to organize and analyze loan document information, title opinions and commitments. Must have strong computer skills.

Working Conditions: Available to work Monday thru Friday 8:00 am to 5:00 pm. Timeliness of work is crucial to meet deadlines. Team atmosphere.

Hourly Wage Level I: $14.00 to $17.00
Hourly Wage Level II: $17.01 to $24.04

Interested candidates should submit a resume to careers@firstcnb.com.

EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank "Employee Owned Community Bank"

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FirstCNB Diversity Statement

At First Citizens National Bank, we take care of people. We take care of our customers and we take care of our team members. People and values are our greatest assets in carrying out our “Welcome Home” philosophy. We know that every interaction that occurs with our customers is driven by people. We believe our values help us attract and keep talented people.

Diversity is a central part of our culture at First Citizens National Bank. It’s a key to our people’s passion for taking care of our customers. Further, our commitment to diversity and inclusion is critical and is exemplified in a number of our policies and activities.

We recognize that differences in age, race, gender, nationality, abilities, and background, and in other ways, bring richness to our work environments. Such differences help us connect better with the needs of the communities we serve.

We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success. We are committed to fostering a great working relationship with our employees, and promoting the values of equality in the workplace, including valuing individuals as individuals without regard to age, race, gender, nationality, abilities, background or any other legally protected characteristic.

We ask you to join us in showing respect and providing dignity to all regardless of any differences. Our goal is always to take care of people.